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What is Communication

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Ask people to give you a definition of “what is Communication”. And I am sure there are many views. But most of, I believe those are incomplete. So here my question to you; “What is Communication to you?” (leave me your view below). Most would probably answer; Is it [a] to be able to speak so people can understand you? [b] to know a bunch of good words and their usage? [c] being able to write a good business letter? [d] reading an article and understand what you read or [e] listening well and understand. We could say all of them are right. Anything else  missing? How about “the ability to respond!”

Let me explain. We have all the modern and mobile technology at hand that eases our ability to interact  with others. Yet, people do not bother to reply. I remember when eMail came to existence about 18 years ago we where fascinated at the instant replies. Of course they compared it with FAX and snail-mail from those times. Now we have chat apps on our smart phones such as LINE, Viber, WhatsApp and the like. You type and the other side can give you instant reply. But alas no, not much happen – silence. And often they don’t even bother to read the messages. Recently I got an eMail confirmation from a mail I’ve send two years back – uch. My first though was how do they manage their eMail (in particular) and information (in general).

Say something – even if it is short – even very short!

I agree that with all those nifty communication tools we have being flooded with messages and eMails. This has left many frustrated and stressed out as it took the focus off their more important work. Take Note; If you get in touch and connect with someone and then don’t reply, something is wrong with that contact. I am not speaking of a no instant reply, I am speaking of a total silence. Your question is right, when you ask “why are you expecting a reply in the first place?” Because, if someone write you saying “… I am taken with other things today. I will lets you know tomorrow when we can …”. Two days later you leave a reminder asking “Is there any news on your schedule arrangements?”. Message is read but never replied.

Hold your breath now, I know what you are going to say, that “this person don’t want anything from you”. No problem for me – I can deal with it. But it is the most basic of good and courtesy communication to reply even when it means to be short. Example; “sorry I have decided otherwise. Thanks”. And don’t tell me now you are busy. Writing that message would cost you less than 5 seconds including hitting the return key.

Leave me your reply telling us your view and experiences with No Replies. Thanks!


Written by Eddie (@50minCoach)

19. June 2014 at 6:48 am

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